Insignia is vastly increasing its renown as the foremost manufacturer of shower cabin products specializing in hydro-massage and and steam shower cabins. Moving from the very first concept designs to the reality of production and on to national recognition across the UK has hardly taken any time at all. Insignia brand products now grace the inventory of many high-end shops as well as on many Internet markets.
What is the reason the Insignia concept and products have enjoyed this success in so little time? What sets this brand apart from the others? What is the reason Insignia has stepped ahead of the competition as the people's favorite?
There are actually a few reasons.
Innovation
Each of our products has been exhaustively researched, developed and designed by us from the smallest rivet to the stylish designs and aspects that increase the practicality of any bathroom. We have researched the competition well and can't find one other brand that invests the amount we do in developing the functions, designs and performance of a quality shower cabin.
This is why Insignia shower cabins make such a great impression and add a wow factor to any bathroom.
Customer Service
We know that a quality product is not the only thing we offer which is why we have a customer service with higher standards of service than seen anywhere in the industry. As a matter of fact there is only one like it in the industry --and we have it.
Based in France our customer service is up and running from 8:00 am to 7:00 pm -Five Days a Week --they are there to assist you in anyway they can and can correct any warranty claims as promptly as possible. Our current response time is an average of three hours -- as opposed to three days, the industry average.
Network Distribution
Because our distribution center is based in Milton Keynes, we are able to process our products much faster than anyone in the industry can. Our facility relies on cutting edge technology and processing methods to minimize any errors. Security cameras record shipped items and times, a systematic review of databases ensures that all requests have been processed and all phone calls are recorded for future revision as necessary.
Large Supply of Spare Parts
This is something you will hardly consider important till it suddenly becomes very necessary. What would happen if a small part of a shower cabin needs replacing after or even before the warranty period expires? Traditionally, there are very few options for replacing the hinges, handles and wheels that get a lot of action and often need replacing.
So, does this mean that these unfortunate customers will have to learn to cope with a broken product? Unfortunately, this is the case for many people. Our call centers often receive requests spare parts, some for brand name products others for unbranded --we are able to help some people but for many they are stuck with a shower that is repairable.
Too bad these individuals did not own an Insignia brand product. Not only are these products high quality and more resistant to use, but should they break, we have a large supply of every spare part our shower cabins use --and if we don't have it in stock we will find it for you.
